FAQ

Frequently Asked Questions

Please always have a look into the terms & conditions when booking the ticket. Our refund policy is different for events, day trips and international trips.
In the autumn of 2015, Citylife Nottingham was founded in a student house in Lenton, Nottingham. As international students ourselves, we had the feeling that there was a community for internationals missing in Nottingham!It was our goal to create something unique for every international in Nottingham and integrate everyone in our big Citylife family.
Citylife Nottingham is founded by internationals for internationals. We are all not from England but are currently living in Nottingham. We know what Erasmus students or other internationals need on their time abroad the best. Our primary goal: We want you to have an amazing time abroad here in Nottingham!
Yes! We are always looking for new enthusiastic people to join our Citylife family. Just go on "Contact us" and send us an enquiry. Let us know about your qualities and we'll probably be able to get you involved.
Yes, we are based in the Ingenuity Lab on Jubilee Campus. However, please always get in touch with us before visiting us at our office.
Yes, Citylife Nottingham Ltd is a registered company. The company number is 09981136
It is not our main purpose to generate huge profits. We want to enjoy our time in Nottingham together with you. That's why we offer free services like for instance free accommodation help or free social events!